PRIVACY STATEMENT

This Privacy Statement explains our practices, including your choices, regarding the collection, use, and disclosure of certain information, including your personal information in connection with the Contested service.

  1. 1. CONTACTING US

If you have general questions about your account or how to contact customer service for assistance, please email us at hello@contested.com. For questions specifically about this Privacy Statement, or our use of your personal information, cookies or similar technologies, please contact by email at hello@contested.com

The data controller of your personal information is Contested Ltd. Please note that if you contact us to assist you, for your safety and ours we may need to authenticate your identity before fulfilling your request.

  1. 2. COLLECTION OF INFORMATION

We receive and store information about you such as:

Information you provide to us, which includes:

your name, email address, payment method(s), telephone number, and other identifiers you might use (such as an in-platform name). We collect this information in a number of ways, including when you enter it while using our service, interact with our customer service, or participate in surveys or marketing promotions;

information when you choose to provide ratings, taste preferences, account settings (including preferences set in the "Account" section of our website), or otherwise provide information to us through our service or elsewhere.

Information we collect automatically:

We collect information about you and your use of our service, your interactions with us and our advertising, as well as information regarding your network, network devices, and your computer.

This information includes:

your activity on the Contested service, your interactions with our emails, and any potential interaction with our messages through push and online messaging channels; details of your interactions with our customer service, such as the date, time and reason for contacting us;

device IDs or other unique identifiers, including for your network devices, and devices that are Contested-capable on your Wi-Fi network;

resettable device identifiers (also known as advertising identifiers), such as those on desktop, mobile devices, and tablets that include such identifiers (see the "Cookies and Internet Advertising" section below for more information);

device and software characteristics (such as type and configuration), connection information including type (wifi, cellular), statistics on page views, referring source (for example, referral URLs), IP address (which may tell us your general location), browser and standard web server log information;

information collected via the use of cookies, web beacons and other technologies.

Information from other sources:

We also obtain information from other sources. We protect this information according to the practices described in this Privacy Statement, plus any additional restrictions imposed by the source of the data.

These sources vary over time, but could include: service providers that help us determine a location based on your IP address in order to customize our service and for other uses consistent with this Privacy Statement;

security service providers who provide us with information to secure our systems, prevent fraud and help us protect the security of Contested accounts;

payment service providers who provide us with payment or balance information, or updates to that information, based on their relationship with you.

  1. 3. USE OF INFORMATION

We use information to provide, analyze, administer, enhance and personalize our services and marketing efforts, to manage member referrals, to process your registration, your orders and your payments, and to communicate with you on these and other topics. For example, we use such information to:

determine your general geographic location, determine your ISP to support network troubleshooting for you (we also use aggregated ISP information for operational and business purposes), and help us quickly and efficiently respond to inquiries and requests;

secure our systems, prevent fraud and help us protect the security of Contested accounts;

prevent, detect and investigate potentially prohibited or illegal activities, including fraud, and to enforce our terms;

analyze and understand our customer base, improve our service (including our user interface experiences and service performance);

communicate with you concerning our service so that we can send you news about Contested, details about new features available on Contested, special offers, promotional announcements, consumer surveys, and to assist you with operational requests such as password reset requests. These communications will be by email.

Any future recommendations system we might use will strive to predict what sport or match you will be in the mood to interact with when you log in. However, our recommendations system will not infer or attach socio-demographic information (like gender or race) to you.

Our legal basis for collecting and using the personal information described in this Privacy Statement will depend on the personal information concerned and the specific context in which we collect and use it. We will normally collect personal information from you where we need the personal information to perform a contract with you (for example, to provide our services to you), where the processing is in our legitimate interests and not overridden by your data protection interests or fundamental rights and freedoms (for example, our direct marketing activities in accordance with your preferences), or where we have your consent to do so (for example, for you to participate in certain consumer insights activities like specific surveys and focus groups). In some cases, we may also have a legal obligation to collect personal information from you or may otherwise need the personal information to protect your vital interests or those of another person (for example, to prevent payment fraud or confirm your identity). For questions about our use of your personal information, cookies or similar technologies, please contact us by email at hello@contested.com.

  1. 4. DISCLOSURE OF INFORMATION

We disclose your information for certain purposes and to third parties, as described below:

The Contested family of companies:

We share your information among the Contested family of companies as needed for: providing you with access to our services; providing customer support; making decisions about service improvements; content development; and for other purposes described in the Use of Information section of this Privacy Statement.

Service Providers:

We use other companies, agents or contractors ("Service Providers") to perform services on our behalf or to assist us with the provision of services to you. For example, we engage Service Providers to provide marketing, advertising, communications, security, infrastructure and IT services, to customize, personalize and optimize our service, to provide bank account or balance information, to process credit card transactions or other payment methods, to provide customer service, to analyze and enhance data (including data about users' interactions with our service), and to process and administer consumer surveys. In the course of providing such services, these Service Providers may have access to your personal or other information. We do not authorize them to use or disclose your personal information except in connection with providing their services (which includes maintaining and improving their services).

Promotional offers:

We may offer joint promotions or programs that, in order for your participation, will require us to share your information with third parties. In fulfilling these types of promotions, we may share your name and other information in connection with fulfilling the incentive. Please note that these third parties are responsible for their own privacy practices.

Protection of Contested and others:

Contested and its Service Providers may disclose and otherwise use your personal and other information where we or they reasonably believe such disclosure is needed to (a) satisfy any applicable law, regulation, legal process, or governmental request, (b) enforce applicable terms of use, including investigation of potential violations thereof, (c) detect, prevent, or otherwise address illegal or suspected illegal activities (including payment fraud), security or technical issues, or (d) protect against harm to the rights, property or safety of Contested, its users or the public, as required or permitted by law.

Business transfers:

In connection with any reorganization, restructuring, merger or sale, or other transfer of assets, we will transfer information, including personal information, provided that the receiving party agrees to respect your personal information in a manner that is consistent with our Privacy Statement. Whenever in the course of sharing information we transfer personal information to other countries, we will ensure that the information is transferred in accordance with this Privacy Statement and as permitted by the applicable laws on data protection. Specifically, we may use a variety of contractual, organizational and technical protections as appropriate for such transfers, including data protection agreements and the UK International Data Transfer Addendum to the EU standard contractual clauses; technical protections such as encryption, and practices to challenge disproportionate or unlawful government authority requests.

  1. 5. ACCESS TO ACCOUNT AND PROFILES

Giving others access to your account:

If you share or otherwise allow others to have access to your account, they will be able to see the predictions that you have made and have access to all of your credits as well as all of your account information.

  1. 6. YOUR CHOICES

Email and /or Text Messages:

If you no longer want to receive certain communications from us via email or text message get in touch with us at hello@contested.com. Alternatively, click the "unsubscribe" link in the email or reply STOP (or as otherwise instructed) to the text message. Please note that you cannot unsubscribe from service-related correspondence from us, such as messages relating to your account transactions.

  1. 7. YOUR INFORMATION AND RIGHTS

You can request access to your personal information, or correct or update out-of-date or inaccurate personal information we hold about you. You may also request that we delete personal information that we hold about you. To do this please contact us at hello@contested.com

For other requests, or if you have a question regarding our privacy practices, please contact us at hello@contested.com. We respond to all requests we receive from individuals wishing to exercise their data protection rights in accordance with applicable data protection laws.

You can object to processing of your personal information, ask us to restrict processing of your personal information or request portability of your personal information; if we have collected and process your personal information with your consent, then you can withdraw your consent at any time; withdrawing your consent will not affect the lawfulness of any processing we conducted prior to your withdrawal, nor will it affect processing of your personal information conducted in reliance on lawful processing grounds other than consent.

Please also see the "Your Choices" section of this Privacy Statement for additional choices regarding your information. You have the right to complain to a data protection authority about our collection and use of your personal information (for the UK, the office of the UK Information Commissioner).

Retention of Information:

We may retain information as required or permitted by applicable laws and regulations, including to honor your choices, for our billing or records purposes and to fulfill the purposes described in this Privacy Statement. Specifically, we retain information for our legitimate interests and essential business purposes, such as operating, maintaining and improving our services; complying with our legal obligations; and exercising our legal rights and remedies, including enforcing our terms of use. Our retention of information is based on many factors such as your relationship with Contested (for example, are you a Contested current member); the nature of the information; compliance with our legal obligations; defending or resolving actual or anticipated legal claims. We take reasonable measures to destroy or de-identify personal information in a secure manner when it is no longer required.

  1. 8. SECURITY

We use reasonable administrative, logical, physical and managerial measures to safeguard your personal information against loss, theft and unauthorized access, use and modification. These measures are designed to provide a level of security appropriate to the risks of processing your personal information.

  1. 9. CHILDREN

You must be at least 18 years of age or older to subscribe to or participate in any way in the Contested service. Minors may not use the service under any conditions.

  1. 10. CHANGES TO THIS PRIVACY STATEMENT

We will update this Privacy Statement from time to time in response to changing legal, regulatory or operational requirements. We will provide notice of any such changes (including when they will take effect) in accordance with law. Your continued use of the Contested service after any such updates take effect will constitute acknowledgement and (as applicable) acceptance of those changes. If you do not wish to acknowledge or accept any updates to this Privacy Statement, you may cancel your use of the Contested service.

  1. 11. COOKIES AND INTERNET ADVERTISING

We and our Service Providers may use cookies and other technologies (such as web beacons), as well as resettable device identifiers, for various reasons. We want you to be informed about our use of these technologies, so this section explains the types of technologies we use, what they do, and your choices regarding their use.

Cookies are small data files that are commonly stored on your device when you browse and use websites and online services. We use other technologies such as browser storage and plugins (e.g., HTML5, IndexedDB, and WebSQL). Like cookies, these other technologies may store small amounts of data on your device. Web beacons (also known as clear gifs or pixel tags) often work in conjunction with cookies. In many cases, declining cookies will impair the effectiveness of web beacons associated with those cookies.

More information on how to deactivate or delete cookies can be found below as well as on https://www.aboutcookies.org/cookie-faq/. Some browsers provide helpful cookie guides: Chrome: https://support.google.com/chrome/bin/answer.py?hl=en&answer=95647&p=cpn_cookies Firefox: http://support.mozilla.org/en-US/kb/Cookies Internet Explorer: http://support.microsoft.com/kb/278835 Safari 5 for Mac: https://support.apple.com/e Opera: http://help.opera.com/Linux/10.50/en/cookies.html In addition, Google Analytics provides its own opt-out options:· http://tools.google.com/dlpage/gaoptout

Why does Contested use these technologies?

We use these types of technologies for various reasons, like making it easy to access our services by remembering you when you return; to provide, analyze, understand and enhance the use of our services; to enforce our terms, prevent fraud; to improve site performance, monitor visitor traffic and actions on our site; and to deliver and tailor our marketing or advertising, and to understand interactions with our emails, marketing, and online ads on third party sites.

To help you better understand how we use cookies and resettable device identifiers, please see the information below:

Essential cookies: These cookies are strictly necessary to provide our website or online service. For example, we and our Service Providers may use these cookies to authenticate and identify our members when they use our websites and applications so we can provide our service to them. They also help us to enforce our Terms of Use, prevent fraud and maintain the security of our service.

Performance and functionality cookies: These cookies help us to customize and enhance your online experience with Contested. For example, they help us to remember your preferences and prevent you from needing to re-enter information you previously provided (for example, during member sign up). We also use these cookies to collect information (such as popular pages, conversion rates, viewing patterns, click-through and other information) about our visitors' use of the Contested service so that we can enhance and personalize our website and service and conduct market research. Deletion of these types of cookies may result in limited functionality of our service.

Advertising cookies and resettable device identifiers: These cookies and resettable device identifiers use information about your use of this and other websites and apps, your response to ads and emails, and to deliver ads that are more relevant to you and for analytics and optimization purposes. These types of ads are called "interest-based advertising." The advertising cookies associated with our service belong to our Service Providers.

In connection with our use of these technologies, some of the websites and apps where we advertise, as well as advertising technology companies that we use to purchase, deliver, optimize, and/or measure our advertisements (collectively “Advertising Partners”), may receive limited information from us as part of our campaign targeting, measurement, and optimization (e.g., steps completed in sign-up and site visit or app open/install information).

Common uses of this type of information are to judge the effectiveness of and optimize ad campaigns, by allowing Advertising Partners to see when someone who saw an ad later signed up for our service. Another common use is to make sure we do not serve ads trying to get individuals to sign up for the Contested service if they are already a Contested user.

Contested uses contractual and technical measures designed to prevent Advertising Partners from accessing information regarding specific content selections you make, or URLs you land on.

How can I exercise choice regarding these technologies?

To exercise choice regarding cookies

Select the ‘Deny all’ option on the browser pop up to exercise your right to choose how we track your data. Be aware that denying access to cookies may cause the site to run differently.

To exercise choice regarding other technologies

There are a number of ways to exercise choice regarding technologies that are similar to cookies, such as browser storage and plugins (e.g., HTML5, IndexedDB, and WebSQL). For example, many popular browsers provide the ability to clear browser storage, commonly in the settings or preferences area; see your browser's help function or support area to learn more. Other technologies, such as Silverlight storage, may be cleared from within the application.